There is nothing to refund: the service is free and there is no paid tier. This page exists so
the policy is on the record before anyone is asked for money, rather than written
afterwards to suit the seller.
When paid access opens
Refund on request, no argument. Ask and it is refunded — no forms and no retention offer.
Full refund within 14 days of purchase for any reason.
Unused prepaid balance is refundable at any time, not only within a window.
If the service breaks or produces materially wrong results, the affected usage is
refunded whether or not you ask.
No auto-renewing subscription that has to be cancelled to stop being charged.
How to ask
Through whatever contact route is published on the support page at that
time, or directly through the payment provider. Asking the provider instead of us is fine and
will not be treated as a dispute.